High Quality

WalkingPad products have been developed and produced with great care and quality is of paramount importance.

Worry-free service

Is there a problem with one of the WalkingPad products? Our technicians will come to your home or collect the product from you free of charge for repairs.

2 Year Warranty

All WalkingPad devices have a two-year warranty. Is there a problem during this period? We will solve it for you free of charge.

Warranty Conditions

  1. The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the legal provisions existing on the date of the conclusion of the agreement and /or government regulations. If agreed, the entrepreneur also guarantees that the product is suitable for other than normal use.
  2. An additional guarantee provided by the entrepreneur, his supplier, manufacturer or importer never limits the legal rights and claims that the consumer can assert against the entrepreneur under the agreement if the entrepreneur has failed to fulfill his part of the agreement.
  3. An additional guarantee means any obligation of the entrepreneur, his supplier, importer or producer in which he grants the consumer certain rights or claims that go beyond what he is legally obliged to do in the event that he has failed to fulfill his part of the agreement. .
  4. The entrepreneur's warranty period is 24 months. However, the entrepreneur is never responsible for the ultimate suitability of the products for each individual application by the consumer, nor for any advice regarding the use or application of the products.
  5. The warranty does not apply if:
  6. The entrepreneur guarantee is not transferable
  7. The entrepreneur is not obliged to compensate consequential damage caused by the use of a delivered product.

Article 13 – Repair under warranty

  1. The entrepreneur will carry out repairs under warranty with the utmost care. However, the entrepreneur is not liable for the loss of any data due to necessary erasure or replacement of the data carrier and/or the complete product.
  2. If the defect or complaint is not due to the product, the investigation costs will be charged for the repair.
  3. Outside the trial period and within the warranty period, the entrepreneur will repair or replace the product free of charge if the warranty conditions are met. If this is not possible within a reasonable period, (part of) the purchase price will be reimbursed.